How a restaurant tracked 5,000 QR code menu scans with Linkkit

April 19, 20262 minutes read
How a restaurant tracked 5,000 QR code menu scans with Linkkit
LK

Linkkit Team

Building the future of link management and analytics.

When Marco's Kitchen — a mid-sized Italian restaurant with three locations — switched from printed menus to digital menus, they did what most restaurants do. They generated a free QR code from a random online tool, stuck it to the table, and hoped for the best.

They had no idea how many people were actually scanning it. And when they updated the menu for a seasonal refresh, they had to regenerate a whole new QR code and replace every single table card.

The problem: no visibility, no flexibility

  • No scan data — no idea how many scans happened per day or which location performed best

  • No ability to update — every menu change meant new QR codes and new table cards across all three locations

  • No connection between digital and physical — online marketing had analytics, in-restaurant experience had nothing

The solution: dynamic QR codes with Linkkit

The switch to Linkkit took about an hour across all three locations. The team created three short links — one per location — each pointing to the digital menu. Separate slugs per location meant scan tracking was split cleanly:

marcos.link/menu-city-centre
marcos.link/menu-north
marcos.link/menu-south

The results: 5,000 scans and real insights

Finding

Data

Action Taken

City centre drove 62% of scans

3,100 of 5,000 total scans

Prioritised server training at other locations

73% of scans: 6pm–9pm

Peak dinner service window

Menu updates timed for midday

98% of scans on mobile

iOS and Android split evenly

Continued mobile menu investment

Menu updates became trivial

One update in Linkkit, all locations updated instantly

No reprinting required


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